When a new customer calls
Thanks for calling Northside Heating and Air! How can I help? Are you looking to book something, or do you have a question?
Never miss another customer call
Your AI receptionist that answers, quotes and books
Operator answers every call in a natural voice, quotes from your own prices and books the job with a deposit, before you would have called back.
- Set up in about 5 minutes
- Keep your current number
A customer's conversation on a phone: Operator asks what the job is and where, sends an exact quote from the business's own prices, and the booking is confirmed with the deposit paid. Beside it, the channels Operator answers on: website chat, text and phone.
Hear a call
Hear the AI receptionist answer a call
Three moments from a real line, using a demo business. Press play.
When a caller asks a question
We do. We install and service heat pumps all across the area. Are you replacing an existing system, or is this a new install?
When a caller wants to book
I have Tuesday at two open. I'll hold that for you and text you a link to confirm it with a deposit.
Marin · the same voice that answers your lineReal generated audio, not an actor.
Call coverage
Answers every call, day or night
Callers who reach voicemail hang up and call the next name on the list. Operator picks up on the first ring in a natural voice and answers their questions from your own hours, services and prices. It saves every caller as a contact, and every call lands in your inbox with the recording and a summary.
An 11:47 PM call answered live in the Operator inbox: the caller asking whether anyone is still taking calls, Operator answering and asking for the address, the caller captured as a new lead with an engine-built estimate, and the call recording beside the notes Operator took
Booking
Books the job while they are still on the line
When a caller wants to book, Operator checks your real calendar, offers open times, holds the one they pick and texts them a link. The hold is theirs for a few hours, and the link opens right where the call left off.
A time held mid-call in the Operator inbox: the live call still running, the caller naming the afternoons that suit them, Operator offering a real opening, and the appointment held on the calendar before the call ends
Deposits
Takes the deposit, not just a message
A message is a lead you still have to chase. Operator sends a real quote from your own rate card, never a number the AI made up, and collects the deposit through Stripe, straight to your account. The slot locks, the receipt goes out, and you find out about the job when it is already booked.
A deposit taken in the conversation: the finished call, the quote Operator sent, the offer to secure the appointment with a deposit, the customer agreeing, and the payment recorded as paid with the appointment secured beside it
How it works
Set up your AI receptionist in about 5 minutes
Tell Operator about your business
Search for your business or paste your website. Operator reads your hours, services and pricing and drafts the rest with you.
Hear how it sounds and adjust
Pick the voice, set your hours, and choose what it asks callers. Play it back until it sounds like your front desk.
Forward your number, or use ours
Keep your existing number and forward it when you want calls answered, or claim a business line of your own. Free for 14 days, and the card is asked for only when you claim the number.
Operator vs the alternatives
A message is not a booking
Voicemail loses the caller. A live answering service or a message-taking bot keeps them, then hands you the work. Operator is the AI receptionist that finishes it.
| Operator | Live answering service | Voicemail | Message-taking bots | |
|---|---|---|---|---|
| Answers the call | ||||
| Sounds like a person | ||||
| Answers questions | From a script | |||
| Captures the lead | Takes a message | |||
| Quotes a real price | ||||
| Holds a time | Sometimes | |||
| Takes a deposit |
Pricing
Free for 14 days, then from $49 a month
Three plans, no contract and no booking fee. The card is asked for only when you claim your number, and nothing is charged until the trial ends.
- Starter$49a month · 5,000 credits
- Pro$129a month · 15,000 credits
- Scale$299a month · 40,000 credits
FAQ
Questions about Operator
What is an AI receptionist?
An AI receptionist is software that answers your business phone in a natural voice, answers callers’ questions and books appointments for you. Operator goes further than taking a message: it quotes from your own prices, holds a time on your calendar and takes the deposit, so the call ends as a paid booking.
Is Operator an answering service or a virtual receptionist?
Both jobs, done by AI. Like an answering service it picks up every call, day or night. Like a virtual receptionist it answers questions and books appointments. Unlike either, it quotes a real price from your rates and collects a deposit, so you get a booked job instead of a message to return.
Is there a free trial?
Yes. Operator is free for 14 days and you do not need a card to start. You add a card when you claim your business line, and your plan starts when the trial ends; cancel before then and nothing is charged. If the trial ends without a plan, new inquiries pause and calls ring your own phone until you pick one.
Can I keep my number?
Yes. Forward your existing number to Operator whenever you want calls answered, all day or only when you miss them. Or use the business line we give you and put that number on your site.
What if I want to take over?
Any time. Take a live call on your own phone with one tap, or reply in a conversation yourself. Operator pauses the moment you step in and hands back only when you say so.
Let Operator answer the next call
Set up takes 5 minutes. Keep your current number.